Legal

Privacy Policy

Last updated: April 22, 2026  ·  Effective: April 22, 2026

Doseo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you use the Doseo app, how we use it, and the choices you have.

Information We Collect

  • Account information: When you create an account, we collect your email address and password (stored as a secure hash). You may also sign in with Google, in which case we receive your name and email from Google.
  • Prescription images: When you photograph a prescription, the image is uploaded to our cloud storage (Supabase / AWS). The image is also sent to OpenRouter's API (processed by Google Gemma) solely to extract medication details. We do not use your prescription images for any other purpose.
  • Medication and dose data: We store the medication names, dosages, schedules, and time slots you confirm. We also store each dose log (taken / missed / skipped) along with its timestamp.
  • Device and usage data: We collect basic diagnostic information such as your device type and app version to help us fix bugs. We do not collect location data.

How We Use Your Information

  • To send you dose reminders via alarm notifications at the times you configure.
  • To display your medication schedules and adherence history within the app.
  • To extract medication details from prescription photos using AI — the image is sent to OpenRouter once and the result is discarded by their servers after processing.
  • To authenticate you and keep your account secure.
  • We do not use your data for advertising, profiling, or any purpose beyond operating the app.

Third-Party Services

  • Supabase (supabase.com) — Hosts our database and file storage on AWS infrastructure. Your data is protected by row-level security: only your account can read or write your own records. Supabase's privacy policy applies to data processed on their infrastructure.
  • OpenRouter / Google Gemma — Prescription images are sent to OpenRouter's API for AI extraction. OpenRouter routes requests to Google Gemma, a multimodal language model. Images are processed transiently and are not retained by OpenRouter for training. See openrouter.ai/privacy for details.
  • We do not share your data with any other third parties.

Data Storage and Security

  • All data is stored on Supabase-managed PostgreSQL databases hosted in AWS data centres. Data is encrypted at rest and in transit using industry-standard TLS.
  • Row-level security (RLS) policies ensure that your prescriptions, medications, and dose logs are accessible only to your authenticated account.
  • Prescription images are stored in a private Supabase Storage bucket. They are not publicly accessible.

Data Retention

  • Your account data, medications, and dose logs are retained for as long as your account is active.
  • Prescription images are retained until you delete the prescription or your account.
  • If you delete your account, all associated data — including images, medications, and dose logs — is permanently deleted within 30 days.

Your Rights

  • Access: You can view all your data within the app at any time.
  • Export: Email us at the address below to request a copy of your data in JSON format.
  • Deletion: Delete individual prescriptions in-app, or contact us to delete your entire account and all associated data.
  • Correction: Edit your medication details directly in the app.
  • If you are in the European Economic Area, you may have additional rights under GDPR. Contact us to exercise them.

Children's Privacy

  • Doseo is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Changes to This Policy

  • We may update this Privacy Policy from time to time. When we do, we will update the 'Last updated' date at the top of this page. For material changes, we will notify you via email or an in-app notice.

Contact Us

  • If you have questions about this Privacy Policy or your data, please contact us at: knoworg1@gmail.com

Questions? Email us at knoworg1@gmail.com. We respond within 48 hours.